Privacy Policy

1. Introduction

PublicAccessEmporium ("we," "our," or "us") prioritizes the confidentiality of your information. This document outlines our privacy practices and how we gather, utilize, divulge, and safeguard your data when you navigate our website publicaccessemporium.sbs or engage with our yacht chartering services.

Utilizing our services constitutes your agreement to the protocols detailed in this document. We are in compliance with privacy regulations, which include the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy legislation in Canada.

2. Data We Collect

2.1 Personally Identifiable Information

Personal data is collected by your own volition in various circumstances such as:

• Reserving a yacht charter
• Reaching out to us via website or telephone
• Signing up for newsletter updates
• Filling out forms on our platform
• Engaging in surveys or promotional events

The types of information we may collect include:

• Your name and contact details (like email, phone, and residential address)
• Billing details (handled securely by external services)
• Yachting preferences and special requests
• An individual to contact in emergencies
• Food preferences or any health-related information you decide to share

2.2 Information Collected Automatically

Our website automatically records certain details related to your device and browsing activities:

• Your IP address and geolocation data
• Type and version of the browser used
• Web pages you view and the duration of your visit
• Sources that directed you to our site
• Specifics about your device (model, display resolution, etc.)

2.3 Cookies and Tracking Systems

For enhancing your website experience, we employ cookies and similar technologies that:

• Store your specific settings
• Analyze our site's performance and how it’s used
• Deliver customized content
• Augment our services

Cookie settings are at your discretion through your web browser or our cookie consent feature.

3. Utilization of Your Information

Collected data aids in numerous ways:

• Service Fulfillment: To execute yacht charter services, manage reservations, and maintain communication regarding your booking specifics
• Client Assistance: To address your queries and offer support
• Billing Transactions: To handle financial transactions and manage invoicing
• Safety and Security: To safeguard our operations and prevent deceptive practices
• Marketing: To provide updates and marketing content, whenever you consent to such communications
• Enhancing Website Experience: To study interaction patterns for enhancing the functionality of our website
• Abiding by Legal Stipulations: To align with prevailing legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal details are neither sold nor exchanged nor leased to external entities. We might share your information under these scenarios:

4.1 Collaborating Service Providers

We engage with reliable third-party entities that support us in various operational aspects including payment handling, web hosting and upkeep, email alerts, performance tracking, and client service.

4.2 Mandatory Legal Conditions

If demanded by legal authorities or during legal processes, emergencies, or investigations into suspected illegitimate actions, we may need to disclose your personal details.

4.3 Corporate Transactions

Should our business undergo structural changes like mergers, acquisitions, or asset sales, your information might be part of the assets transferred.

5. Security Measures for Data

We adopt reasonable security protocols to shield your data from unauthorized intervention, changes, leakage, or destruction. These measures include encryption practices, protected server configurations, contingency protocols, systematic evaluations, and workforce training.

Yet, no method of digital storage or data transmission is impervious to intrusion. Absolute security of your personal details cannot be fully guaranteed.

6. Data Retention Policies

We retain your personal data only for as long as necessary to serve the collected purposes or as mandated by legal provisions. Typical retention spans could be:

• Charter Records: 7 years for tax and legal reasons
• Marketing Communications: until you opt out or request deletion
• Website Analysis: 26 months after the recorded data
• Customer Support Correspondence: 3 years from the last interaction

7. Your Rights and Preferences

Regarding your data, you possess several rights, such as the right to access, correct, erase (subject to legal provisions), and port your data, and to opt out of marketing, with cookies being manageable. To exercise these rights, reach out to us through the provided contact methods.

8. External Services

8.1 Google Analytics

Google Analytics helps us understand how you engage with our website. To opt out of this service, use the Google Analytics Opt-out Browser Add-on.

8.2 Connected Social Platforms

Our website may feature links to social media platforms, which adhere to their own privacy practices.

8.3 Financial Processors

Financial transactions are executed by third-party entities that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. Global Data Transfer

Your data may be transmitted to and managed in countries beyond Germany, whereby we ensure protective measures in line with applicable privacy laws.

10. Children's Privacy

We do not directly cater to individuals under the age of 13 nor knowingly amass their data. If a minor’s information has been collected, we urge you to inform us without delay.

11. Updates to This Privacy Policy

This Privacy Policy may be revised to reflect alterations in our practices or the legal landscape. We will inform you by posting the revised policy, reaching out to registered users, or broadcasting an advisory on our website. Continued engagement post-updates implies your acceptance of the changes.

12. How to Contact Us

For inquiries about this Privacy Policy or our data management practices, you can contact us at:

13. Adherence to Google Ads User Consent Guidelines

We are committed to following Google Ads user consent standards, and you can modify your cookie and tracking settings in our site's respective sections at any time.